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Organizer
Solutions
Premium Ticketing
Large scale events looking for custom solutions to enhance event experience
Cashless payment solutions
Go Cashless to fast track sales operations while enhancing attendee experience
Streaming Solutions
Grow your virtual audience with live streaming solutions for your event
Basic Ticketing
Build your own free or paid event page with ticketing tools and features
Digital In-Event Solutions
Customize your large scale event with interactive solutions to create better experiences from cashless to games
White Label Microsite Solutions
Custom and white label microsite solutions tailored for your event's seamless experience.
Pricing
Customers
Company
Create an Event
Contact
Register
Sign in
Organizer
Solutions
Premium Ticketing
Build your own free or paid event page with ticketing tools and features
Cashless Payment Solutions
Go Cashless for an Unmatched Attendee Experience!
Basic Ticketing
Large scale events looking for custom solutions to enhance event experience
Digital In-Event Solutions
Customize your large scale event with interactive solutions to create better experiences from cashless to games
Streaming Solutions
Grow your virtual audience with live streaming solutions for your event
Pricing
Customers
Company
Create an Event
Contact
Register
|
Sign in
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TH
VN
Event Organizers
Registration, Login options, passwords and more...
Ticketmelon Help Center
>
Event Organizers
Host Your Event on Ticketmelon
How to create an organizer profile?
Getting started on using Ticketmelon platform - a step by step guide on how to create an organizer profile.
How to create an event?
Instructions on how to create an event on Ticketmelon after creating an organizer profile.
How to edit your organizer profile?
If you need to update or correct your profile, here's how you can edit it.
How to edit your event details?
If there is any change in your event, here is a guide on how you can edit it anytime.
Having special requirements for your event?
Examples of special requirements of the events that can be done on our platform, just contact us.
Managing Your Event Features
How to view my event overview?
How to access the event overview page, check event status, and how to use our overview function.
How to validate tickets by TM Gate Agent App?
What is TM Gate Agent App, how to create a gate agent user, how to use the application and what if you need on-site staff to manage your event entry.
How to check number of attendees?
Find out the current number of people who already attended your event in the most simple steps.
How to request for event payouts?
Find out how to submit and request for payouts in just 4 simple steps.
Creating a promo code for your event
How to create this special feature to attract more attendees to purchase tickets to your event!
Ticketmelon Fees
How much does it cost to use Ticketmelon?
Find out our fees including Ticketmelon service fees and Payment-processing fees - how much does it cost will be based on your ticket price.
Who pays the fees of your event?
Find out who is in charge of paying the fees - whether it's the event organizer or the ticket buyers.
How to view fees summary?
The items displayed in Ticket Sales Summary - which includes summary of the fees occurred.
How to request a tax invoice for Ticketmelon fees?
Learn about Ticketmelon's tax invoice, including the process and timeline for when it will be sent to you.
Latest Updates for Organizers
Profile
How do I add an Organizer Profile?
Discover how to set up Organizer Profiles within your Ticketmelon account.
How to View Active/Historical Events
Learn how to easily access both upcoming and completed events through simple navigation.
How to select an Organizer Profile?
Understand how to switch between and select different Organizer Profiles effortlessly.
How to edit an Organizer Profile?
Update Organizer Profile details and explore team features, including how to invite new members.
How to view Event Statuses
Find and review your event listings based on their current status.
How to view Ticket Buyer insights?
Gain quick access to attendee data and buyer statistics for deeper audience understanding.
Menu Bar
Where to locate the menu bar?
Navigate your way with ease using our intuitive and accessible menu bar.
Create Event
How to create a New Event
Step-by-step guide on launching a new event on Ticketmelon.
How to fill out new Event Details
Input and revise essential information for your event with ease.
How to create Ticket Type
Create and define ticket categories and pricing options for your attendees.
How to set up Advanced Setting
Customize your event further by configuring Advanced Settings.
How to Publish Event
Follow these steps to successfully publish your event on the platform.
Dashboard
How to view Event Dashboard
Learn how to enter the Dashboard to monitor event performance.
How to view Sales Breakdown and Request Payout
Analyze your sales figures and initiate payout requests with just a few clicks.
How to Export Data
Learn how to download event data and reports for external use.
How to view Sales and Traffic Comparison
Compare traffic and revenue metrics across multiple events.
How to view Analytics
Dive into detailed analytics to better understand your event’s performance.
Promo Code
How to Create Promo Codes
Set up promotional codes to offer discounts and drive ticket sales.
Gate Agent
How to Create a Gate Agent User
Set up new Gate Agent accounts to manage check-in at your event.
Still have questions?
Email us at
support@ticketmelon.com
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