My event was cancelled and I also purchased Refund Protect. Which process should I follow?
Learn which refund process to follow when an event is cancelled, postponed, or has a venue change.
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My event was cancelled and I also purchased Refund Protect. Which process should I follow?

If your event has been cancelled, postponed, or changed venue, please follow the refund process provided by the Event Organizer. Refund Protect is intended for situations where the event proceeds as scheduled but you are unable to attend due to a covered reason.

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