Refundable Ticket is a Membership programme which enables our clients (Members) to offer their customers an enhanced set of terms of conditions which in unforeseen circumstances outside of their control, enables their customer to apply for refund on non-refundable bookings.

The customer pays an “optional fee” which is set and collected by the Member on order for them to benefit from these enhanced terms & conditions on bookings which would normally be non-refundable.

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