Refunds and Tax Invoice
How to get a refund, what is Refundable Ticket and how to request a tax invoice.
Ticket Melon Help Center
>
Ticket Buyers
Ticket Buyers
>
Can I request a refund for the refundable ticket fee?
Can I request a refund for the refundable ticket fee?

You cannot request a refund for the insurance fee. If you purchased additional insurance during the checkout process, please note that the insurance fee is non-refundable.

Still have questions?
Contact us
Our Solutions
Basic TicketingPremium TicketingCashless Payment SolutionsDigital In-Event SolutionsStreaming SolutionsWhite Label Microsite Solutions
Resources
OrganizerPricingCustomer StoriesAbout Us
Need Help?
Help CenterContact UsTicket Buyers Support
+(66) 2 026 3068
Follow us
© 2023 TICKETMELON
TermsPolicySecurity