Can I get a refund or submit a Refund Protect claim if I did not purchase Refund Protect?
Understand your options if you did not add Refund Protect when purchasing your ticket.
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Refund Protect
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Can I get a refund or submit a Refund Protect claim if I did not purchase Refund Protect?

No. Refund Protect claims are only available for orders that include Refund Protect during checkout.

If your event is proceeding as scheduled and Refund Protect was not purchased, refunds are generally not available.

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