How to request for a refund?
1. Go to www.ticketmelon.com and sign in to your Ticketmelon account, go to the “My Tickets” page where you will see your purchase history
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2. Click on the top right of the poster that you want to request a refund. Click “Refund”
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3. Fill in all the required information and click “Submit”
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Note: Approved refund requests will be refunded to the payment channel from which the purchase was made.