Refunds and Tax Invoice
How to get a refund, what is Refundable Ticket and how to request a tax invoice.
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Ticket Buyers
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How to request a for a tax invoice?

You may submit a tax invoice request on the Ticketmelon website. After we receive your request, we will coordinate with the event organizer and send you a tax invoice within 14 - 21 days via email or send to your address (Thailand only). Please follow the instructions below:

1. Go to www.ticketmelon.com and sign in to your Ticketmelon account. Go to the “My Tickets” page where you will see your purchase history

2. Click on the top right of the poster that you want to request a tax invoice, click “Tax Invoice”.

3. Fill in all the required information and click “Submit” to submit your request.

Note: Please make a request within 15 days after ticket purchase.

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