Seamless Sophistication at Scale: Ticketmelon Powers Joey Yap’s Thrive 2024 in Singapore
The Ask
As one of Asia’s most celebrated figures in Chinese Metaphysics, Joey Yap continues to inspire thousands through his flagship seminars and summits. For Thrive 2024 Singapore, a high-impact event hosted at Resorts World Sentosa, his team sought a trusted event technology partner to support smooth operations from pre-registration to on-site execution. With a packed venue and a reputation to uphold, delivering speed, accuracy, and professionalism at every guest touchpoint was critical.
The Solution
Ticketmelon acted as Joey Yap’s official event tech partner for Thrive 2024 Singapore, delivering a full-stack experience that encompassed:
- Smart Digital Ticketing
Personalized e-ticket delivery, QR-coded admission, and ticket tier segmentation made pre-event planning and entry flow management seamless.
- Automated Self Check-In Counters
High-volume self-check-in kiosks allowed thousands of attendees to enter efficiently without queues—eliminating the need for manual validation.
- Real-Time Badge Printing
Custom name badges were printed instantly upon check-in, ensuring a professional experience and enabling smooth networking throughout the venue.
- Zoned Access Control
Our access tech segmented attendees by ticket type and session eligibility (e.g., VIP, Premium, General), enabling secure, structured entry to different halls and breakout areas.
- Live Operational Analytics
Organizers monitored live check-in volumes, peak flow times, and access heat maps in real time—enabling fast decision-making and enhanced crowd control. - On-Site Support & Execution
Our technical crew provided end-to-end setup and real-time troubleshooting, ensuring the event ran flawlessly from open to close.
The Results
At Thrive 2024 Singapore, Ticketmelon helped create a professional, high-efficiency check-in and access system that enhanced both guest experience and operational control.
Attendees experienced near-zero wait times, personalized credentials, and smooth movement between sessions - while the organizing team gained confidence from real-time data insights and dependable on-ground tech.
By integrating registration, check-in, badge printing, and access control into one platform, we enabled the Joey Yap team to focus on content delivery, not logistics.
