Powering Transformational Events Year After Year: Ticketmelon's All-in-One Platform for Joey Yap’s Seminars and Summits in Malaysia and Thailand
The Ask
Our region’s renowned Chinese Metaphysics expert Joey Yap has built a reputation for hosting high-impact workshops, masterclasses, and large-scale summits across Asia. With thousands of attendees joining events such as THRIVE in Bangkok and other training sessions throughout the year across the regions, the Joey Yap team needed a technology partner capable of delivering seamless, large-volume operations. From self-service check-ins to real-time access tracking, they required a scalable solution that could support everything from intimate workshops to packed auditoriums, while maintaining a polished, professional guest experience at every touchpoint.
The Solution
Ticketmelon has served as the official event tech partner for Joey Yap across multiple events in Thailand and Malaysia, with the latest summit in Langkawi this year, providing comprehensive support from ticketing to on-ground execution. Key services included:
- Digital Ticketing: Full-stack ticketing solution with personalized confirmation emails and scannable QR codes.
- Self Check-In Counters: Multiple automated check-in kiosks enabled attendees to scan themselves in quickly, reducing bottlenecks at the Bangkok and Kuala Lumpur events
- Access Control: Our zoning and access system controlled entry to different sessions and tiers (e.g., VIP, Premium), ensuring only authorized guests accessed specific areas.
- Real-Time Analytics: Organizers had live visibility into entry/exit data, session timing, and check-in volumes, allowing for responsive decision-making during the event.
We also provided on-site technical support, setup guidance, and full operational coordination to ensure smooth day-of execution.
The Results
From tightly managed classroom-style workshops to the multi-thousand-attendee Thrive Summit 2024 at Bangkok Convention Centre to events across the region in 2025, Ticketmelon enabled Joey Yap’s team to deliver a world-class guest experience with streamlined operations. The self-check-in and badge printing stations reduced wait times and staff load, while zoned access control upheld security and flow across different event spaces. Real-time check-in data allowed the team to monitor attendance by time and location, optimizing session starts and managing venue crowding. As a result, guests enjoyed a professional, seamless experience from registration through to departure, earning strong feedback from both attendees and Joey Yap’s operations team.
Key Takeaways
Ticketmelon’s partnership with Joey Yap demonstrates the power of integrated ticketing and event tech in delivering professional-grade seminars and summits at scale. From automated check-ins to real-time access insights, our platform helped elevate both operational efficiency and audience satisfaction. With successful collaborations across multiple events and formats, Ticketmelon remains the trusted technology partner for Joey Yap’s ongoing event series in Thailand and Malaysia.
